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Personal information is information that identifies you. It includes:

  • Name and address
  • Phone number and email
  • Identification numbers; such as your SIN, SSN, TIN, EIN
  • Picture (Copy of Drivers License/Passport/BC ID etc)
  • Personal references

Personal information should be accurate, complete and up to date and will be protected by security safeguards appropriate to the sensitivity of the information.

We only collect personal information from you by fair and lawful means and for legitimate and necessary reasons, such as:

  • Identifying you
  • Protecting you and us from fraud and error
  • Complying with legal requirements

The Income Tax Act requires that we ask you for your Social Insurance Number in connection with interest bearing and registered accounts. We will not collect more information than we need and we will tell you why we need it and we will, under normal circumstances, obtain your consent to collect, use or disclose your personal information.

By providing your personal information to us, we will assume, unless we hear from you to the contrary, that you have consented and are consenting to this use and disclosure. You may withdraw all or part of your consent for us to use your personal information within certain legal restrictions. If consent is withdrawn, we may be limited in the products and services we can provide to you.